FAQ

P: How can I get a Pcard+ card?

• Go to www.pcard.pl
• Choose an option of your Pcard+: Private+ or Business
• Complete application form
• Pay a PLN 10 refundable deposit
• Wait for your Pcard+

P: What are the benefits of Pcard+ card?

The Pcard+ card means comfort of use, saving time and money.

• Don't waste time looking for an automatic cash machine to pay for your parking. Payment at the machines is no longer necessary.
• Don't worry about losing your parking ticket. Keeping proof of payment is no longer necessary.
• Park as many times as you want and pay once a month.
• Simplified administration for businesses. 
• Recovery of VAT (Private Plus or Business contract, if applicable).
• Get an easy access to all parking lots marked with the Pcard+ logo throughout Europe.
•  Easy access to all Interparking car parks in Poland.
• Pay up to 30% less.

P: Didn't find an answer?

Contact us at kontakt@pcard.pl.

P: Are there any additional costs associated with the Pcard+ card?

No, you pay only for actual time of stay at our car parks.

P: I have a Pcard Private+ card, can I change it into the Business option?

No, in such case it is necessary to enter into a new contract.

P: How to cancel my Pcard+ contract?

Email us at kontakt@pcard.pl and we will help you to complete all formalities.

P: How long does the Pcard+ contract last?

Contracts are concluded for indefinite period of time with one month notice.

P: Are there dedicated parking spaces for Pcard+ users?

No, there are no dedicated parking spaces for Pcard+ users. You can take any unoccupied parking space.

P: Is a duplicate of Pcard+ card free of charge?

No, issuing a duplicate of Pcard+ card costs PLN 50.

P: What should I do if I lose my card?

Email us at kontakt@pcard.pl, so we can block your lost card.

P: Does the Pcard+ card give discounts on online bookings?

No, the discount does not apply to the online reservations. If you have an online reservation, use the QR code from your online reservation confirmation email to enter the car park.

P: Can I access my Pcard+ card on my smartphone?

Yes, install Pcard app and link your Pcard+ card. To do this you need to enter the Pcard+ card number and four last digits of the serial number. You can fin the serial number on the back of your Pcard+ card. This way ypur Pcrad+ card is ready for use on your smartphone.

P: Do I always need to have my Pcard+ card with me when entering the car park?

Most of our car parks are equipped with a license plate recognition system, so entry should be granted automatically after reading licence plates. However, in case of problems with recognizing your plates have your Pcard+ card with you.

P: How long does it take to get Pcard+ card?

We will send your Pcard+ card within 2-3 business days from receiving your PLN 10 refundable deposit.

P: How can I get a Pcard+ card?

• Go to www.pcard.pl
• Choose an option of your Pcard+ card: Private+ or Business
• Complete application form
• Pay a PLN 10 refundable deposit
• Wait for your Pcard+ card

P: What are the benefits of Pcard+ card?

The Pcard+ card means comfort of use, saving time and money.

• Don't waste time looking for an automatic cash machine to pay for your parking. Payment at the machines is no longer necessary.
• Don't worry about losing your parking ticket. Keeping proof of payment is no longer necessary.
• Park as many times as you want and pay once a month.
• Simplified administration for businesses. 
• Recovery of VAT (Private Plus or Business contract, if applicable).
• Get an easy access to all parking lots marked with the Pcard+ logo throughout Europe.
•  Easy access to all Interparking car parks in Poland.
• Pay up to 30% less.

P: On which car parks can I get the % reduction?

You can use Interparking Group car parks throughout Europe marked with the Pcard+ logo. You can find everything about our promotions and the car parks where these apply on the www.pcard.pl website.

P: Co zrobić, aby zmienić dane karty kredytowej?

Już wkrótce uruchomimy możliwość zmiany danych w panelu klienta.

P: I already have Pcard Private+ or Business contract: how can I get an additional card or update my details?

Email us at kontakt@pcard.pl and we will send you the appropriate form. To be completed and signed. Do not forget to mention your customer No. and contract No.

 

P: Mam abonament na mojej karcie Pcard+. Jak to działa?

Wkrótce uruchomimy możliwość wgrania wykupionego abonamentu na Twoją kartę Pcard. Abonament zapewnia dostęp do jednego lub kilku parkingów w stałej cenie. Jeżeli skorzystasz z jednego z tych parkingów, nie musisz uiszczać opłaty. Jeżeli korzystasz z karty Pcard+ na parkingu, który nie jest objęty abonamentem, uiszczasz opłatę obowiązującą na tym parkingu, pomniejszoną o wszystkie promocje, w których uczestniczysz jako posiadacz karty Pcard+.

P: Mam dwie karty: jedną z abonamentem Interparking i drugą z funkcją Pcard (Private+ lub Business). Co mam zrobić?

Wkrótce uruchomimy możliwość zakodowania zakupionych abonamentów na Twojej karcie Pcard.

P: Jak dokładnie działa taryfa wieczorna?

Jako posiadacz karty Pcard+ masz dostęp do taryfy wieczornej na większości parkingów Interparking. Pełna lista parkingów, na których obowiązuje taryfa wieczorna, znajduje się na stronie internetowej www.pcard.pl. Aby skorzystać z taryfy wieczornej, posiadacz Pcard+ nie musi nic robić, wystarczy skorzystać z parkingu w godzinach, w których obowiązuje taryfa wieczorna. Niezależnie od godziny wjazdu zużycie nie może przekraczać taryfy wieczornej. Na stronach poszczególnych parkingów na stronie www.pcard.pl znajdziesz przedział godzinowy taryfy wieczornej i cennik.

P: Parkowanie na miejscach uprzywilejowanych

Czy na parkingach dostępne są miejsca dla niepełnosprawnych? Jak z nich korzystać?

Na większości parkingów dostępne są miejsca parkingowe przeznaczone dla osób niepełnosprawnych.